Agenda item

Report of the Director of Adult Services

The Board considered a report of the Director of Adult Services which summarised the progress against the improvement plan arising from the Care Quality Commission (CQC) Local System Review undertaken between December 2017 and March 2018. The system wide review had looked at the health and care for people aged 65 and over in Coventry. A copy of the Improvement Plan Progress Update was set out at an appendix to the report. Councillor Abbott, Cabinet Member for Adult Services, attended the meeting for the consideration of this item.

The report indicated that the Improvement Plan was owned by the Health and Wellbeing Board, who received routine monitoring reports on progress against the plan. The Board noted that progress against the plan was monitored by the DHSC through monthly telephone calls and a number of these calls had been postponed or cancelled at the request of the DHSC and no concerns had been raised to date.

The Board were informed that work on the improvement plan was due to be completed by March 2019 and system improvements would be embedded in programmes and activities thereafter. Good progress was being made on many of the actions, however some actions had slipped due to resourcing factors and capacity.

The report provided a brief summary of progress against the following themes:

Vision and strategy

Engagement and involvement

Performance, pace and drive

Flow and use of capacity

Market development

Workforce

Information sharing and system navigation.

Although good progress had been made, it was important that the completion of the improvement plan continued to enable the Health and Wellbeing Board to sign off the plan in March 2019.

The Board questioned the officer on a number of issues relating to the report and responses were provided, matters raised included:

·  The relationship between staff in Adult Social Care and UHCW employees

·  A request for practical examples of new initiatives or where improvements have been introduced by Council staff and partner employees that was having a positive impact for the system

·  Was promised funding being released by the partner organisations

·  Were the system leaders in Coventry fully engaged with the development of the Better Health Better Care Better Value programme and with partnership working including the relationship between Coventry and Rugby CCG and local GPs

·  How successful were the multi-disciplinary team meetings and the relationships between partner employees at the lower levels

·  Additional information about the Red Bag scheme

·  How good was the patient hand over from hospital staff to employees in Adult Social Care

·  Additional information about the progress being made and where the impact of actions put in place could already be seen

·  Was the information being given just the good news without mentioning areas of concern

·  A request for information about the current position regarding the companies who provide home care support for Coventry residents

·  The importance of promoting dementia awareness to ensure people are provided with the necessary support

·  If the CQC were likely to revisit Coventry

·  Further information about what was happening in relation to social prescribing.  

RESOLVED that:

(1) The progress made and the areas still to be addressed against actions in the improvement plan arising from the CQC local system review be noted.  

(2) A progress report on the outcomes of the CQC light touch review be submitted to a future Board meeting.

(3) A progress report on the social prescribing programme be submitted to a future meeting of the Board in March/April, 2019.