Agenda item

Presentation by Chief Inspector Danny Long, West Midlands Police. A copy of the Project Initiation Document is attached

The Board received a presentation from Chief Inspector Danny Long, West Midlands Police which provided an update on the Health and Wellbeing strategy priority ‘Improving the Health and Wellbeing of People with Multiple Complex Needs’. A copy of the Project Initiation Document had been circulated as background information.

The Board were reminded of the purpose of the project, to improve the health and wellbeing of people facing Multiple Complex Needs (MCN), to make it as easy as possible so that they:

·  Feel more resilient and connected

·  Are empowered to lead productive lives, free from harm

·  Reduce their dependency on intensive public services.

It aimed to enable people with MCN to manage their lives better through access to more person centred and co-ordinated services.

The project involved a five stage plan as follows:

i) Baseline data – characteristics of people facing MCN and service provision

ii) Future mode – identifying options for improving services

iii) Define changes needed – detailed definition of what changes were needed

iv) Plan and organise – implementation plan

v) Evaluation framework – understand the impact of proposed interventions.

Detailed information was provided on the research programme which had been split into two phases:

Phase I – to identify the extent and nature of MCN within the city

Phase II – to demonstrate how transforming the experience of people facing MCN could improve outcomes and reduce costs to the system.

The Board were informed of the various partner organisations used to gather baseline data and the key factors obtained. Findings taken from the baseline data, lived experiences and frontline professionals were outlined with detailed statistics from the Probation Service, Staffordshire and West Midlands Community Rehabilitation Company and West Midlands Police. In addition, individual case studies had been provided by West Midlands Fire Service, Aquarius, Citizens Advice Bureau, Ignite, Troubled Families, Swanswell and Whitefriars Housing.

The Board’s attention was drawn to the combination maps which allowed comparing and contrasting different data sets. As expected most deprived areas saw more problems.

The Board were informed that there was now lots of data including evidence of local services and contract spend and much detailed local intelligence providing a comprehensive understanding of what it meant to experience MCN in Coventry and how factors related to one another. Examples of service scoping were also highlighted.

The presentation concluded with the next stage in the process, stage 3, and to become involved with:

·  The opportunity to work with West Midlands Mental Health Commission and develop nationally funded pilots in Coventry

·  Trial the MEAM approach by identifying a cohort of users who could be supported using a whole system

·  An Operational Group being set up to develop these opportunities and implement.

The Board asked about ‘wet’ houses in the city and where people could access support to help them ‘dry out’. It was determined that further work was required in this area.

RESOLVED that:

(1) The work to date on the strategy to improve the health and wellbeing of people with multiple complex needs be noted.

(2) The Multiple Complex Needs Board, as part of their existing work, to look at those affected by alcohol misuses and to make suggestions as to how they can be supported.